Six Ways to Exceed Guest’s Expectations
The overall travel experience for guests is decided by their expectations either being met, or not met. Here are six easy tips for managers to make sure your guest expectations are exceeded.
Is a GDS Important?
The purpose of a Global Distribution System (GDS) is to allow real-time data to be shared between travel agents and the availability of travel services. Read why a GDS is important for managers?
Email Best Practices for Hotel and Motel Managers
While email marketing is great for new product releases, property updates, discounts and other services targeted to a large audience. It is also a great way to retain guests by keeping them engaged between stays.