Why GuestPoint?

With over 30 years of expertise in Property Management
Software, we ensure our Property Managers succeed.

Our Difference

With over 30 years of hands-on experience developing and implementing software across diverse industries, the team at GuestPoint understands the need for real-world solutions that streamline complex tasks.

Our experienced team has over 100 years of collective experience designing, developing, and supporting software for the accommodation, hospitality, meetings, and events industry. GuestPoint is unique in that we have owned and operated a 4-star 24 room property, so we understand what it takes.

Outstanding Support

When running a busy property, you want the peace of mind that you can access readily available technical support if anything goes wrong. Our 24/7 global help desk understands the importance of keeping you up and running. All clients are supported by dedicated, knowledgeable support teams and an online job ticketing system to make it easy for you to track your requests.

Award Winning

GuestPoint has won multiple best in category awards, including; the iAward for technology innovation in the Tourism & Hospitality category, Silver in the International Business Awards – Best New Software Category, a Consensus Software Award, a Global Business Excellence Award, and the Australian Business Award for Best Software Product.

Innovation & Creativity

We’re constantly growing and improving.

We strive to seek new ways to improve and evolve everything we do.

We have a passion for creativity and out-of-the-box thinking and the courage to change course when needed.

Customer Support

We focus on the needs of our customers.

We understand and respect the needs of our customers and alliance partners.

We value their business and look for the best ways to support and help them grow their business.

Collaboration

We work as a team by respecting and supporting each other through all interactions.

We are accountable for our actions and inactions.

Reliability

We don’t take shortcuts.

We act with the utmost integrity and professionalism in everything we do.

We do our best to create the best possible solution or product; we never settle for the easy way out or path of least resistance.

Our occupancy has increased significantly since we connected the online booking capabilities. We take online bookings through our own website and through our online sales channels using the GuestPoint cloud tools and they work great.

When guests make their online bookings, the online booking page sends an instant email confirmation, which looks really professional. We also have peace of mind knowing the bookings are guaranteed through the secure online credit card collection vault option.

Our online bookings have been steadily increasing and we now have excellent web presence. Our guests can find us easily on page one via Google results, and we use the WebPoint booking engine via GuestPoint to easily manage our online customers and Webpoint CMS to create our website. Love how it's all in one place.

GuestPoint offers the highest level of customer service that we could ever ask for from a vendor. It is packed with tools and information that give me back some of my time that would be spent calculating & preparing manual paperwork. My team aren't computer savvy but they still picked up this system in less than a week. It has completely streamlined our reservation process, check-in and check-out.

Solutions

Simplify your operations with GuestPoint's full suite of cloud based property management solutions.

Marketplace

GuestPoint offers a large and growing range of third party integrations to help automate your business in an evolving industry.

Resources

Get the help you need when you need it with GuestPoint's extensive range of user resources.

Company

Our 24/7 global help desk understands the importance of keeping you up and running.