Digital & Guest Experience Partners
Connected Stays, Better Guest Experiences
Exceptional guest experiences fuel stronger reviews, repeat bookings, and higher revenue. By combining GuestPoint with its trusted guest experience partners, your property delivers seamless comfort, convenience, and connection – turning every stay into lasting loyalty and a clear business advantage.
Preferred Partner
Why Guest Experience Matters
In today’s competitive accommodation industry, guest experience isn’t just important, it’s everything. A memorable stay builds loyalty, drives positive reviews, and turns first-time visitors into lifelong advocates. When guests feel valued, they’re more likely to return, recommend your property, and share their stories online.
For accommodation providers, focusing on guest experience means more than offering a clean room, it’s about creating moments of comfort, connection, and delight. Every interaction, from booking to check-out, shapes how guests perceive your brand. By prioritising their needs and exceeding expectations, providers can stand out in a crowded market and ensure sustainable success.
Smarter Entertainment & Digital Journeys
GuestPoint is proud to feature SMTV as our newest and preferred Guest Experience partner. SMTV transforms in-room entertainment and connectivity into a seamless, personalised experience, bringing the comforts of home to every guest stay.
Digital Comforts That Guests Remember
Today’s guests expect more than a bed, they want comfort, convenience, and connection. With SMTV integration, properties can deliver seamless digital entertainment and personalised guest services directly through the in-room television. From streaming favorite shows to accessing property information, SMTV makes every stay effortless and engaging. By combining GuestPoint with SMTV, your property not only meets modern expectations but also stands out in a competitive market.
With GuestPoint + SMTV, you can:
In‑Room Entertainment
Secure casting from guests’ own devices, powered by SmartCast and Google Chromecast.
Personal Streaming
Guests watch their own subscriptions, live sports, or movies on the TV.
Content Control
Update branding and entertainment options from a central dashboard.
Easy Management
Reduce admin and support issues with automated updates and secure Wi‑Fi.
Secure Access
Unique logins ensure guests can only cast to their own room.
Better Experience
Smoother stays that encourage repeat bookings and positive reviews.
Enhance Your Guest Experience with SMTV
Other Supported Guest Experience Solutions
GuestPoint also integrates with other trusted providers, giving you flexibility and choice:
Ready to Elevate Your Guest Experience?
Testimonials
Very happy with the service from Guestpoint. We moved from another booking program that was ripping us blind and no service. Guestpoint crew got us up and running within a couple of days and continue to supply great service. VERY HAPPY and highly recommend.
Renmark Houseboats
We've been using GuestPoint for years and we are always amazed at the constant innovation and product development. The software continues to make our lives easier and our guests happier. We've recommended GuestPoint to lots of other motel operators and will continue to do so.
Sovereign Park Motor Inn
Thanks Guestpoint for making our lives easier with Outstanding Service and Support!
We have been incredibly impressed with the service from the GuestPoint team ,Such an easy booking system with a new updated booking engine which is helping us with more direct bookings. The team is always quick to respond, professional, and genuinely helpful.
HIGHLY RECOMMEND!
Kandos Fairways Motel
GuestPoint Pay has significantly improved how we manage payments, particularly by allowing us to take pre-authorisations without disrupting our trust accounting processes. This seamless integration has made handling transactions smoother and more efficient, giving us greater control and confidence in our payment systems. It's been a game-changer for both our team and our guests.
Crystal Beachfront Apartments
The team at GuestPoint go above and beyond with their customer support, making all of our booking needs seamlessly effortless. And the new eway system is priceless. I cannot thank them enough for all of the support given. Cheers!!!
Jacaranda Country Motel, St George
Well done to the Team at Guest Point and Ash Cook especially looking after us so well, keeping track and following up, which was great as we are new to the system. As complete newbies we felt in good hands and were guided and navigated through the steps. Thanks Guys. Would highly recommend to anyone.
Bushchooks
We LOVE Guestpoint, it has totally turned both our Motel businesses around, They are always working to improve our guests experience via booking with us directly and especially the new booking engine (thanks Sam for the help - Your AWESOME!)
Love the updates to make our property management even smarter, smoother, and more efficient. The team is always quick to help with any support issues that we need , which to be honest isnt very often as the system is so easy to use.
HIGHLY RECOMMEND!
Boggabri Motel
Very happy with the service from Guestpoint. We moved from another booking program that was ripping us blind and no service. Guestpoint crew got us up and running within a couple of days and continue to supply great service. VERY HAPPY and highly recommend.
Renmark Houseboats
We've been using GuestPoint for years and we are always amazed at the constant innovation and product development. The software continues to make our lives easier and our guests happier. We've recommended GuestPoint to lots of other motel operators and will continue to do so.
Sovereign Park Motor Inn
Thanks Guestpoint for making our lives easier with Outstanding Service and Support!
We have been incredibly impressed with the service from the GuestPoint team ,Such an easy booking system with a new updated booking engine which is helping us with more direct bookings. The team is always quick to respond, professional, and genuinely helpful.
HIGHLY RECOMMEND!
Kandos Fairways Motel
GuestPoint Pay has significantly improved how we manage payments, particularly by allowing us to take pre-authorisations without disrupting our trust accounting processes. This seamless integration has made handling transactions smoother and more efficient, giving us greater control and confidence in our payment systems. It's been a game-changer for both our team and our guests.
Crystal Beachfront Apartments
The team at GuestPoint go above and beyond with their customer support, making all of our booking needs seamlessly effortless. And the new eway system is priceless. I cannot thank them enough for all of the support given. Cheers!!!
Jacaranda Country Motel, St George
Well done to the Team at Guest Point and Ash Cook especially looking after us so well, keeping track and following up, which was great as we are new to the system. As complete newbies we felt in good hands and were guided and navigated through the steps. Thanks Guys. Would highly recommend to anyone.
Bushchooks
We LOVE Guestpoint, it has totally turned both our Motel businesses around, They are always working to improve our guests experience via booking with us directly and especially the new booking engine (thanks Sam for the help - Your AWESOME!)
Love the updates to make our property management even smarter, smoother, and more efficient. The team is always quick to help with any support issues that we need , which to be honest isnt very often as the system is so easy to use.
HIGHLY RECOMMEND!
Boggabri Motel
Certainly I could not manage the motel without Guestpoint support and I am grateful for the professional service provided and their extended patience.
Kalua Motel
Oh MY GOD!!!
Thank you Sam for your tireless effort care and expertise you have put in to our business Emerald motel Apartments! I was lost in the mind field and you have been so incredibly helpful and professional! I cant express how grateful I am as your efforts will 10x our returns!!
Highly recommended no hesitation at all
Emerald Motel Apartments
I have been using guest point for 2 years now. Its the best booking system i have used! User friendly! Ash is the man if you need technical support!
Motel Nomad
Outstanding Service and Support!
I’ve been incredibly impressed with the service from GuestPoint. The team is always quick to respond, professional, and genuinely helpful. A special shoutout to Ash Cook, who went above and beyond to assist us—his dedication and proactive support made a real difference in managing the day-to-day challenges that arise. It’s rare to find such responsive and caring customer service these days, and GuestPoint truly stands out. Highly recommended!
Motel Bombala
Guestpoint has been our Property management system since November and the service is absolutely outstanding. Sam, Debbie and the team have been truly amazing, answering all our questions so quickly and accurately, even the complicated ones. The support is second-to-none and the whole team has been going above and beyond to help us navigate the software. Thank you team Guestpoint for an amazing service.
Magnums Accommodation Airlie Beach
We couldn’t be happier with GuestPoint!
As a busy motel, having a reliable, user-friendly booking system is essential and GuestPoint delivers on every level. The platform is intuitive, efficient, and has made managing bookings, guest details, and payments incredibly smooth.
But what truly sets them apart is their exceptional support team. Every time we’ve reached out with a question or needed assistance, the response has been prompt, friendly, and genuinely helpful.
Mollymook Motel
After much hesitation we made the decision to change to GuestPoint, glad we did the platform is easy to use and EOM is a breeze even to the stage I questioned as just seemed to easy thought missing something!!!! The support staff are amazing with either a quick email or phone call to your enquiry and nothing is ever an issue. Thanks David for all your help and quick replies to my numerous emails to you even over the weekends when you supposed to be having the time off! You and your team are awesome keep up the fantastic work.
Tara
Oceanside Village Shark Bay WA
Certainly I could not manage the motel without Guestpoint support and I am grateful for the professional service provided and their extended patience.
Kalua Motel
Oh MY GOD!!!
Thank you Sam for your tireless effort care and expertise you have put in to our business Emerald motel Apartments! I was lost in the mind field and you have been so incredibly helpful and professional! I cant express how grateful I am as your efforts will 10x our returns!!
Highly recommended no hesitation at all
Emerald Motel Apartments
I have been using guest point for 2 years now. Its the best booking system i have used! User friendly! Ash is the man if you need technical support!
Motel Nomad
Outstanding Service and Support!
I’ve been incredibly impressed with the service from GuestPoint. The team is always quick to respond, professional, and genuinely helpful. A special shoutout to Ash Cook, who went above and beyond to assist us—his dedication and proactive support made a real difference in managing the day-to-day challenges that arise. It’s rare to find such responsive and caring customer service these days, and GuestPoint truly stands out. Highly recommended!
Motel Bombala
Guestpoint has been our Property management system since November and the service is absolutely outstanding. Sam, Debbie and the team have been truly amazing, answering all our questions so quickly and accurately, even the complicated ones. The support is second-to-none and the whole team has been going above and beyond to help us navigate the software. Thank you team Guestpoint for an amazing service.
Magnums Accommodation Airlie Beach
We couldn’t be happier with GuestPoint!
As a busy motel, having a reliable, user-friendly booking system is essential and GuestPoint delivers on every level. The platform is intuitive, efficient, and has made managing bookings, guest details, and payments incredibly smooth.
But what truly sets them apart is their exceptional support team. Every time we’ve reached out with a question or needed assistance, the response has been prompt, friendly, and genuinely helpful.
Mollymook Motel
After much hesitation we made the decision to change to GuestPoint, glad we did the platform is easy to use and EOM is a breeze even to the stage I questioned as just seemed to easy thought missing something!!!! The support staff are amazing with either a quick email or phone call to your enquiry and nothing is ever an issue. Thanks David for all your help and quick replies to my numerous emails to you even over the weekends when you supposed to be having the time off! You and your team are awesome keep up the fantastic work.
Tara
Oceanside Village Shark Bay WA
Simplify your operations, manage your revenue, and create great experiences with GuestPoint.
