The Next Generation of Cloud Based Property Management Software

Cloud-based property management software is hosted online and accessed securely through an internet connection rather than being installed on a property’s local server. It allows authorised users to manage reservations, guest information and property operations through a compatible web browser from different devices and locations.

A cloud-based PMS provides remote access, automatic updates, centralised information and secure backups without requiring a property to maintain its own server. It can reduce on-site IT requirements and give owners, managers and staff greater flexibility in how and where they work.

Yes, GuestPoint offers both cloud-based and locally hosted PMS options, catering to properties with different needs. If your property is located in an area with limited or unreliable internet access, a locally hosted system might be more practical. However, we strongly recommend a cloud-based solution for most properties due to its convenience, security, and remote access benefits.

GuestPoint uses encryption, controlled access, regular backups and centrally managed updates to help protect property and guest data. GuestPoint also maintains PCI DSS compliance in relation to cardholder data and payment security.

Cloud-based systems typically offer higher security standards than local systems. Data is encrypted during transmission and stored on highly secure servers with regular backups. Cloud providers invest in advanced security features such as multi-factor authentication, automatic software patching, and disaster recovery, ensuring that your property’s sensitive data is well protected from cyber threats. In contrast, local systems may require more hands-on management and regular updates to stay secure.

GuestPoint Cloud can be accessed through compatible computers, tablets and mobile devices with an internet connection. This allows authorised users to check important property information without being tied to the reception desk.

Even if your internet connection goes down temporarily, your data remains safe and secure in the cloud.

One of the major advantages of a cloud-based system is that software updates are automatic and handled by the provider. This ensures you always have access to the latest features, bug fixes, and security patches without needing to manually install updates or pay extra fees. Local systems require you to manage updates yourself, which can lead to downtime or compatibility issues if not done regularly.

A cloud-based PMS can significantly reduce costs associated with IT infrastructure, hardware maintenance, and manual updates. You don’t need to invest in or maintain servers or hire IT staff to manage your system. Additionally, the GuestPoint cloud-based system is free in your current subscription-based pricing model, spreading out the cost over time rather than requiring a large upfront investment. Local systems may have higher long-term costs due to maintenance and the need for upgrades.

Absolutely! GuestPoint allows for seamless integration between locally hosted systems and our cloud-based PMS. There’s no need for migration; they work together effortlessly, enabling a smooth transition between cloud access and your server-based installation. This setup unlocks all the advantages of modern technology at your fingertips. You can access your cloud-based PMS anytime by logging in at pms.guestpoint.com.

Yes. Cloud access can make it easier for authorised owners and managers to oversee operations from different locations. GuestPoint can support a variety of property types, including hotels, motels, resorts, serviced apartments, caravan parks, campgrounds and other accommodation businesses.

GuestPoint provides implementation, data import and onboarding support to help properties move from their existing system. The process can include platform configuration, the transfer of eligible data and guidance for your team before going live.