PMS SOFTWARE FOR ACCOMMODATION PROVIDERS

A Property Management System For Smarter Accommodation Management

GuestPoint is cloud-based PMS software that helps accommodation providers manage bookings, guests, payments, housekeeping, reporting and daily operations from one easy-to-use property management system.

Built for motels, resorts, B&Bs, apartments, caravan parks and campgrounds, GuestPoint gives your team the tools and support they need to run your property with confidence.

Cloud-based PMS software

Built for accommodation providers

Australian support

GuestPoint's Property Management System shown on a variety of devices

PMS Software Built Around The Way Accommodation Providers Work

Your property management system sits at the centre of your accommodation business. It should make daily operations easier, not add another layer of admin. GuestPoint brings your essential tools together in one simple, cloud-based PMS system, giving your team the visibility, control and support they need to run your property with confidence. GuestPoint is cloud-based property management software designed for accommodation businesses that need a simpler way to manage bookings, rooms, guests and revenue.

What You Gain With GuestPoint PMS Software

From front desk tasks and online reservations to housekeeping, guest messaging, payments, reporting and integrations, GuestPoint helps reduce manual work and gives your team a clearer view of what is happening across your property. Whether you manage a motel, resort, B&B, apartment property, caravan park or campground, GuestPoint gives you the tools to stay organised, improve guest communication and keep your operation moving smoothly.

icon showing body behind a laptop and lever arch files

Less Admin

Automate everyday tasks such as reservations, guest communication, invoicing, housekeeping updates and reporting, so your team can spend less time on admin and more time helping guests.

icon depicting streamlined operations used to denote the property management system offered by GuestPoint

More Control

View bookings, room status, rates, payments and guest details from one central PMS system, helping your team make faster decisions with clearer, more reliable information.

thumbs up with 5 stars icon to depict guest satisfaction

Better Guest Experiences

Send confirmations, pre-arrival messages, check-in details, payment reminders and post-stay follow-ups from your PMS software, helping guests stay informed at every stage.

icon showing dollar and percentage signs in circles with arrows pointing upwards used to denote trust accounting on a resort management software page

Stronger Revenue Opportunities

Connect your PMS software with your booking engine and channel manager to manage rates, availability and bookings across direct and third-party channels more efficiently.

icon showing a cloud, a tick and wifi symbol

Easier Remote Management

Access GuestPoint wherever you need to work, giving owners, managers and staff the flexibility to check bookings, support teams and manage operations remotely.

Everything You Need To Manage Your Property In One PMS System

GuestPoint brings the daily moving parts of your accommodation business into one connected platform. From the first booking to final checkout, your team can manage the guest journey, property operations and business performance with greater ease.

Simple Reservation Management

Manage direct bookings, OTA reservations, walk-ins, phone bookings and group stays from one clear reservation plan. GuestPoint makes it easy to check availability, create bookings, move stays, update guest details and manage changes without jumping between systems.

Manage reservations in one central dashboard

Keep guest, room and payment details connected

small hotelier welcoming guests using hotel management software

Faster Front Desk Operations

Give your front desk team the tools they need to manage arrivals, departures, payments, guest details and daily tasks with less friction. GuestPoint helps reduce manual admin, improve visibility and keep check-in and checkout running smoothly.

View arrivals, departures and in-house guests at a glance

Keep your team working from the same live information

Built To Support More Direct Bookings

Manage direct bookings, OTA reservations, walk-ins, phone bookings and group stays from one clear reservation plan. GuestPoint makes it easy to check availability, create bookings, move stays, update guest details and manage changes without jumping between systems.

Manage reservations in one central dashboard

Keep guest, room and payment details connected

mockups of GuestPoint's booking engine software on desktop and mobile devices
GuestPoint accommodation software and Property Management System

Well Connected Channel Management

GuestPoint integrates with channel management tools to help keep rates, availability and bookings aligned across your online channels. This helps reduce overbookings, improve visibility and make it easier to manage distribution from one connected system.

Sync rates and availability across connected channels

Reduce the risk of overbookings

Integrated Payment Management

With GuestPoint Pay, your PMS and payment processes work together more smoothly. Manage deposits, pre-authorisations, guest payments and transaction details with less manual handling and greater confidence.

Streamline guest payment workflows

Support deposits and pre-authorisations

Easier Trust Accounting Integration

GuestPoint helps simplify daily financial processes with tools for reconciliation, invoicing, debtor management and accounting exports. Your team can keep financial information organised and reduce the time spent on repetitive back-office tasks.

Real time financial dashboard insights

One-click end of month processes

Have questions about your new PMS software?

GuestPoint is here to help property owners in the accommodation industry simplify operations and create premium guest experiences, all while helping you manage and grow revenue.

We offer free, personalised demonstrations to help you decide if our software is right for you and your property.

To find out more, give GuestPoint a call today on 1300 110 449 or request a demo of our property management software.

PMS Software For A Wide Range Of Accommodation Businesses

GuestPoint is flexible enough to support different types of accommodation businesses, while still giving each property the tools it needs to manage bookings, guests and daily operations efficiently.

Australian Property Management Software With Local Support

GuestPoint is built for Australian accommodation providers and backed by a team that understands the local industry.

From setup and training to ongoing support, you can work with people who understand the pressures of running an accommodation business, including bookings, payments, guest expectations, integrations, reporting and day-to-day operational challenges.

Local Industry Knowledge

GuestPoint understands the needs of Australian accommodation operators, from independent motels and resorts to B&Bs, apartments, caravan parks and campgrounds.

A Team That Cares

Throughout every stage of the process, you will be speaking with people who actually care, who understand you and your business, and the context in which it operates.

Relevant Integrations

Connect your PMS software with the tools your property already needs and uses, including reservation management, payment, accounting, distribution and guest experience platforms.

Local Training & Support

All of our products are easy to learn and to use. But in the early days especially, it’s nice to know there is someone there to help you when you need it most with 24/7 phone support

Frequently Asked Questions

A PMS Property Management System is software designed to streamline and automate various operations in accommodation businesses, such as reservations, guest check-ins/outs, housekeeping management, and billing. GuestPoint’s PMS Software is tailored to simplify these tasks, helping accommodation providers save time and improve efficiency.

GuestPoint’s PMS Software centralises tasks like booking management, housekeeping scheduling and guest communications. This user-friendly platform allows staff to seamlessly manage daily operations, giving accommodation owners more control over their business while enhancing guest satisfaction.

GuestPoint is not just a motel or hotel PMS system. Our software is ideal for a wide range of accommodation types, including holiday parks, B&Bs, resorts, campgrounds and mine sites. The software is scalable to meet the unique needs of both small and large properties.

GuestPoint’s PMS seamlessly integrates with other systems such as a booking engine and channel manager, accounting software and point-of-sale systems ensuring that your property’s availability and rates are synchronised across all platforms, minimising overbookings and maximising occupancy.

Yes, GuestPoint’s PMS software is designed with a user-friendly interface that’s easy to navigate, reducing the time required for staff training and making it simple for your team to manage daily tasks and guest interactions efficiently.

GuestPoint’s PMS Property Management System offers an intuitive, all-in-one solution that simplifies property management tasks. With features tailored specifically for accommodation providers, real-time support and easy system integration, GuestPoint’s PMS Software stands out for its efficiency, reliability, and ease of use.

Yes, GuestPoint’s PMS property management system is cloud-based, meaning you can access it from anywhere with an internet connection, allowing you to manage your property’s operations remotely and stay in control even when you’re off-site.

The Best Choice PMS System for Motels, Hotels, Apartments and Small Property Groups.

Helping small business owners achieve their objectives for over 12 years, GuestPoint PMS Property Management System is designed specifically for all-sized properties like yours. Get in touch with our friendly sales team to see if GuestPoint is right for you. 

Testimonials

Kim Chapman
Very happy with the service from Guestpoint. We moved from another booking program that was ripping us blind and no service. Guestpoint crew got us up and running within a couple of days and continue to supply great service. VERY HAPPY and highly recommend.
Kim Chapman, Owner
Renmark Houseboats
Tim Canny
We've been using GuestPoint for years and we are always amazed at the constant innovation and product development. The software continues to make our lives easier and our guests happier. We've recommended GuestPoint to lots of other motel operators and will continue to do so.
Tim Canny, Owner
Sovereign Park Motor Inn
Colleen Tito
Thanks Guestpoint for making our lives easier with Outstanding Service and Support! We have been incredibly impressed with the service from the GuestPoint team ,Such an easy booking system with a new updated booking engine which is helping us with more direct bookings. The team is always quick to respond, professional, and genuinely helpful. HIGHLY RECOMMEND!
Colleen Tito, Owner
Kandos Fairways Motel
Sue Baradel
GuestPoint Pay has significantly improved how we manage payments, particularly by allowing us to take pre-authorisations without disrupting our trust accounting processes. This seamless integration has made handling transactions smoother and more efficient, giving us greater control and confidence in our payment systems. It's been a game-changer for both our team and our guests.
Sue Baradel
Crystal Beachfront Apartments
Ryan Phillips
The team at GuestPoint go above and beyond with their customer support, making all of our booking needs seamlessly effortless. And the new eway system is priceless. I cannot thank them enough for all of the support given. Cheers!!!
Ryan Phillips
Jacaranda Country Motel, St George
Jody & Jeff Hansford
Well done to the Team at Guest Point and Ash Cook especially looking after us so well, keeping track and following up, which was great as we are new to the system. As complete newbies we felt in good hands and were guided and navigated through the steps. Thanks Guys. Would highly recommend to anyone.
Jody & Jeff Hansford
Bushchooks
Colleen Tito
We LOVE Guestpoint, it has totally turned both our Motel businesses around, They are always working to improve our guests experience via booking with us directly and especially the new booking engine (thanks Sam for the help - Your AWESOME!) Love the updates to make our property management even smarter, smoother, and more efficient. The team is always quick to help with any support issues that we need , which to be honest isnt very often as the system is so easy to use. HIGHLY RECOMMEND!
Colleen Tito
Boggabri Motel
Kim Chapman
Very happy with the service from Guestpoint. We moved from another booking program that was ripping us blind and no service. Guestpoint crew got us up and running within a couple of days and continue to supply great service. VERY HAPPY and highly recommend.
Kim Chapman, Owner
Renmark Houseboats
Tim Canny
We've been using GuestPoint for years and we are always amazed at the constant innovation and product development. The software continues to make our lives easier and our guests happier. We've recommended GuestPoint to lots of other motel operators and will continue to do so.
Tim Canny, Owner
Sovereign Park Motor Inn
Colleen Tito
Thanks Guestpoint for making our lives easier with Outstanding Service and Support! We have been incredibly impressed with the service from the GuestPoint team ,Such an easy booking system with a new updated booking engine which is helping us with more direct bookings. The team is always quick to respond, professional, and genuinely helpful. HIGHLY RECOMMEND!
Colleen Tito, Owner
Kandos Fairways Motel
Sue Baradel
GuestPoint Pay has significantly improved how we manage payments, particularly by allowing us to take pre-authorisations without disrupting our trust accounting processes. This seamless integration has made handling transactions smoother and more efficient, giving us greater control and confidence in our payment systems. It's been a game-changer for both our team and our guests.
Sue Baradel
Crystal Beachfront Apartments
Ryan Phillips
The team at GuestPoint go above and beyond with their customer support, making all of our booking needs seamlessly effortless. And the new eway system is priceless. I cannot thank them enough for all of the support given. Cheers!!!
Ryan Phillips
Jacaranda Country Motel, St George
Jody & Jeff Hansford
Well done to the Team at Guest Point and Ash Cook especially looking after us so well, keeping track and following up, which was great as we are new to the system. As complete newbies we felt in good hands and were guided and navigated through the steps. Thanks Guys. Would highly recommend to anyone.
Jody & Jeff Hansford
Bushchooks
Colleen Tito
We LOVE Guestpoint, it has totally turned both our Motel businesses around, They are always working to improve our guests experience via booking with us directly and especially the new booking engine (thanks Sam for the help - Your AWESOME!) Love the updates to make our property management even smarter, smoother, and more efficient. The team is always quick to help with any support issues that we need , which to be honest isnt very often as the system is so easy to use. HIGHLY RECOMMEND!
Colleen Tito
Boggabri Motel
Hilde Mint
Certainly I could not manage the motel without Guestpoint support and I am grateful for the professional service provided and their extended patience.
Hilde Mint
Kalua Motel
Darren Roots
Oh MY GOD!!! Thank you Sam for your tireless effort care and expertise you have put in to our business Emerald motel Apartments! I was lost in the mind field and you have been so incredibly helpful and professional! I cant express how grateful I am as your efforts will 10x our returns!! Highly recommended no hesitation at all
Darren Roots
Emerald Motel Apartments
Maddie
I have been using guest point for 2 years now. Its the best booking system i have used! User friendly! Ash is the man if you need technical support!
Maddie
Motel Nomad
Kerry Morelli
Outstanding Service and Support! I’ve been incredibly impressed with the service from GuestPoint. The team is always quick to respond, professional, and genuinely helpful. A special shoutout to Ash Cook, who went above and beyond to assist us—his dedication and proactive support made a real difference in managing the day-to-day challenges that arise. It’s rare to find such responsive and caring customer service these days, and GuestPoint truly stands out. Highly recommended!
Kerry Morelli
Motel Bombala
Caroline Clark
Guestpoint has been our Property management system since November and the service is absolutely outstanding. Sam, Debbie and the team have been truly amazing, answering all our questions so quickly and accurately, even the complicated ones. The support is second-to-none and the whole team has been going above and beyond to help us navigate the software. Thank you team Guestpoint for an amazing service.
Caroline Clark
Magnums Accommodation Airlie Beach
Rasha Siddik
We couldn’t be happier with GuestPoint! As a busy motel, having a reliable, user-friendly booking system is essential and GuestPoint delivers on every level. The platform is intuitive, efficient, and has made managing bookings, guest details, and payments incredibly smooth. But what truly sets them apart is their exceptional support team. Every time we’ve reached out with a question or needed assistance, the response has been prompt, friendly, and genuinely helpful.
Rasha Siddik
Mollymook Motel
Tara
After much hesitation we made the decision to change to GuestPoint, glad we did the platform is easy to use and EOM is a breeze even to the stage I questioned as just seemed to easy thought missing something!!!! The support staff are amazing with either a quick email or phone call to your enquiry and nothing is ever an issue. Thanks David for all your help and quick replies to my numerous emails to you even over the weekends when you supposed to be having the time off! You and your team are awesome keep up the fantastic work. Tara
Tara
Oceanside Village Shark Bay WA
Hilde Mint
Certainly I could not manage the motel without Guestpoint support and I am grateful for the professional service provided and their extended patience.
Hilde Mint
Kalua Motel
Darren Roots
Oh MY GOD!!! Thank you Sam for your tireless effort care and expertise you have put in to our business Emerald motel Apartments! I was lost in the mind field and you have been so incredibly helpful and professional! I cant express how grateful I am as your efforts will 10x our returns!! Highly recommended no hesitation at all
Darren Roots
Emerald Motel Apartments
Maddie
I have been using guest point for 2 years now. Its the best booking system i have used! User friendly! Ash is the man if you need technical support!
Maddie
Motel Nomad
Kerry Morelli
Outstanding Service and Support! I’ve been incredibly impressed with the service from GuestPoint. The team is always quick to respond, professional, and genuinely helpful. A special shoutout to Ash Cook, who went above and beyond to assist us—his dedication and proactive support made a real difference in managing the day-to-day challenges that arise. It’s rare to find such responsive and caring customer service these days, and GuestPoint truly stands out. Highly recommended!
Kerry Morelli
Motel Bombala
Caroline Clark
Guestpoint has been our Property management system since November and the service is absolutely outstanding. Sam, Debbie and the team have been truly amazing, answering all our questions so quickly and accurately, even the complicated ones. The support is second-to-none and the whole team has been going above and beyond to help us navigate the software. Thank you team Guestpoint for an amazing service.
Caroline Clark
Magnums Accommodation Airlie Beach
Rasha Siddik
We couldn’t be happier with GuestPoint! As a busy motel, having a reliable, user-friendly booking system is essential and GuestPoint delivers on every level. The platform is intuitive, efficient, and has made managing bookings, guest details, and payments incredibly smooth. But what truly sets them apart is their exceptional support team. Every time we’ve reached out with a question or needed assistance, the response has been prompt, friendly, and genuinely helpful.
Rasha Siddik
Mollymook Motel
Tara
After much hesitation we made the decision to change to GuestPoint, glad we did the platform is easy to use and EOM is a breeze even to the stage I questioned as just seemed to easy thought missing something!!!! The support staff are amazing with either a quick email or phone call to your enquiry and nothing is ever an issue. Thanks David for all your help and quick replies to my numerous emails to you even over the weekends when you supposed to be having the time off! You and your team are awesome keep up the fantastic work. Tara
Tara
Oceanside Village Shark Bay WA

Simplify your operations, manage your revenue, and create great experiences with GuestPoint.

Property Management System - GuestPoint