Resort Booking Software

The Ultimate Resort Management System for Seamless Operations

Managing a resort requires a unique solution that integrates bookings, guest services and operations into one easy-to-use platform. Whether you operate a luxury resort, an eco-lodge or a beachfront retreat, our resort booking software helps you increase efficiency, boost direct bookings and enhance guest satisfaction.

a two storey resort showing rooms with direct swimming pool access used on a page about GuestPoint's resort booking software

Streamline Your Resort Operations with an All-In-One Resort Management System

GuestPoint’s resort management system is designed to simplify and streamline every aspect of your resort, from reservations to housekeeping, ensuring an exceptional guest experience. From the moment a guest books a stay, the system updates room availability, sends automated confirmation emails, and notifies the housekeeping team of upcoming check-ins. During the stay, guest communication tools ensure smooth interactions, while integrated payment processing simplifies transactions. With integrated trust accounting capabilities plus comprehensive reporting and analytics, managers can monitor performance and optimise strategies to boost profitability.

Why Choose GuestPoint?

GuestPoint’s resort booking software is tailored to meet the unique needs of resorts, delivering powerful features to improve efficiency and revenue. Here’s why GuestPoint stands out:

icon showing dollar and percentage signs in circles with arrows pointing upwards used to denote trust accounting on a resort management software page

Trust Accounting Software

TrustPoint is your ultimate partner in seamlessly managing trust accounting for your resort. Our innovative platform is designed to offer unmatched accuracy, transparency and efficiency.

icon depicting streamlined operations used to denote the property management system offered by GuestPoint

Simplify Your Operation

Save time and money when you manage bookings, guest communications, housekeeping, payments and more from a single platform, eliminating the need for multiple systems.

promote icon used on a page about hotel management software

Maximise Your Visibility

Integrated channel management ensures your room availability is always accurate across online travel agencies (OTAs) PLUS our user-friendly booking engine, your resort can attract more direct bookings

Key Features of GuestPoint's Resort Booking Software

Streamline your operations and create optimal front desk and management efficiency

Our resort management system includes a wide range of features designed to help resorts streamline operations and elevate the guest experience:

Fast, Efficient and Accurate Trust Accounting Capability

Resort managers rely on having fast, efficient, accurate and compliant trust accounting software. With TrustPoint you get accounting software that you can rely on. Our innovative platform ensures your trust accounts are always compliant and up to date. Proper trust accounting safeguards your reputation, enhances client trust and ensures financial stability. Let TrustPoint help you make month end less stressful.

A Fully Integrated All-In-One Resort Management System

GuestPoint’s property management system is a fully cloud-based platform that enables you to seamlessly manage resort reservations, guest profiles, billing and reporting within a single, easy-to-use platform tailored for resorts. Manage all reservations – whether from your website, OTAs, or direct bookings – in one centralised dashboard.

Resort Channel Manager

Automatically sync room availability and rates across OTAs and your website, preventing overbookings and optimising revenue. A fully integrated channel manager allows you to advertise your resort on a diverse range of OTAs. With instant updates and over 700 days of inventory, our integrated channel manager allows your resort to be as visible as possible.

Integrated Resort Booking System

Enabling your guests to book directly through our straightforward direct booking system not only offers them competitive rates by bypassing OTA commissions but also ensures seamless integration with your PMS. Guests can easily explore the range of room types available, check real-time availability, and adhere to your customised policies enforced through our direct booking engine. This commission-free solution enhances both guest satisfaction and operational efficiency.

Payment Processing Solution

GuestPoint’s payment solution is seamlessly integrated into the property management system, enhancing front desk efficiency and streamlining the check-in process. With just a click, you can swiftly charge a guest’s card, and our secure card vault ensures the safety of stored card information. This solution not only facilitates quick and easy payments but also contributes to a more efficient and pleasant guest experience.

Revenue Maximisation

Dynamic rates adjust the overnight price of rooms to suit marketplace demand. This feature aims to maximise revenue by charging guests a premium when demand is high, or offering a competitive price when demand is low. A key feature that allows you to oversee the success of your hotel.

Comprehensive Reports

Understanding how your property is running and performing is key for any resort manager. With GuestPoint’s reporting system, you can create any report you need, making changes with just the click of a button. Understand how you can improve the efficiency of your resort with our detailed operational reports.

Enjoy The Benefits of a Cloud-Based Solution

The utilisation of a cloud-based system allows for remote access to your PMS whilst also offering unlimited accounts. This means you can give unique log-ins for all staff which allows you to grant access to different areas of the PMS. As a manager or owner of a hotel, this allows you to keep sensitive information private whilst allowing your staff to complete their job. Allowing you to operate your hotel to the means it requires.

Have a chat about how GuestPoint's Resort Management Software can help you

GuestPoint offers free, 1-hour personalised demonstrations that help you decide if our software is right for you. Get in touch with one of our friendly sales team today!

What is a Resort Management System?

A resort management system is a software platform that helps resorts manage reservations, guest check-ins, payments, housekeeping and other essential operations. GuestPoint’s resort booking software consolidates all these functions into a single, easy-to-use system, enabling resort managers to streamline operations, reduce costs and enhance guest experiences.

Benefits of Using Resort Management Software

Greater Operational Efficiency

Automate repetitive tasks and centralise operations, freeing up staff to focus on delivering outstanding guest experiences.

Higher Revenue Potential

Direct booking tools, dynamic pricing, and channel management help resorts optimise revenue and occupancy rates.

Enhanced Guest Satisfaction

Seamless communication, personalised services, and fast check-in/check-out contribute to a more enjoyable stay.

Seamless Integrations

Connect with OTAs, payment gateways, and third-party software to ensure smooth and efficient resort operations.

How Our Resort Reservation Software Works

GuestPoint’s resort management system is built to simplify and enhance the daily operations of your resort. From the moment a guest books a stay, the system updates room availability, sends automated confirmation emails, and notifies the housekeeping team of upcoming check-ins. During the stay, guest communication tools ensure smooth interactions, while integrated payment processing simplifies transactions. With comprehensive reporting and analytics, managers can monitor performance and optimise strategies to boost profitability.

Commission Free

Deal directly with your guests online via WebPoint and take bookings directly into GuestPoint.

GuestPoint Channel Manager Integration

Payment Gateway

WebPoint integrates with multiple payment gateways for seamless online payments.

Access Control

Mobile Ready

Guests can access your booking page via their mobile for quick and easy bookings.

Testimonials

Kim Chapman
Very happy with the service from Guestpoint. We moved from another booking program that was ripping us blind and no service. Guestpoint crew got us up and running within a couple of days and continue to supply great service. VERY HAPPY and highly recommend.
Kim Chapman, Owner
Renmark Houseboats
Tim Canny
We've been using GuestPoint for years and we are always amazed at the constant innovation and product development. The software continues to make our lives easier and our guests happier. We've recommended GuestPoint to lots of other motel operators and will continue to do so.
Tim Canny, Owner
Sovereign Park Motor Inn
Colleen Tito
Thanks Guestpoint for making our lives easier with Outstanding Service and Support! We have been incredibly impressed with the service from the GuestPoint team ,Such an easy booking system with a new updated booking engine which is helping us with more direct bookings. The team is always quick to respond, professional, and genuinely helpful. HIGHLY RECOMMEND!
Colleen Tito, Owner
Kandos Fairways Motel
Sue Baradel
GuestPoint Pay has significantly improved how we manage payments, particularly by allowing us to take pre-authorisations without disrupting our trust accounting processes. This seamless integration has made handling transactions smoother and more efficient, giving us greater control and confidence in our payment systems. It's been a game-changer for both our team and our guests.
Sue Baradel
Crystal Beachfront Apartments
Ryan Phillips
The team at GuestPoint go above and beyond with their customer support, making all of our booking needs seamlessly effortless. And the new eway system is priceless. I cannot thank them enough for all of the support given. Cheers!!!
Ryan Phillips
Jacaranda Country Motel, St George
Jody & Jeff Hansford
Well done to the Team at Guest Point and Ash Cook especially looking after us so well, keeping track and following up, which was great as we are new to the system. As complete newbies we felt in good hands and were guided and navigated through the steps. Thanks Guys. Would highly recommend to anyone.
Jody & Jeff Hansford
Bushchooks
Colleen Tito
We LOVE Guestpoint, it has totally turned both our Motel businesses around, They are always working to improve our guests experience via booking with us directly and especially the new booking engine (thanks Sam for the help - Your AWESOME!) Love the updates to make our property management even smarter, smoother, and more efficient. The team is always quick to help with any support issues that we need , which to be honest isnt very often as the system is so easy to use. HIGHLY RECOMMEND!
Colleen Tito
Boggabri Motel
Kim Chapman
Very happy with the service from Guestpoint. We moved from another booking program that was ripping us blind and no service. Guestpoint crew got us up and running within a couple of days and continue to supply great service. VERY HAPPY and highly recommend.
Kim Chapman, Owner
Renmark Houseboats
Tim Canny
We've been using GuestPoint for years and we are always amazed at the constant innovation and product development. The software continues to make our lives easier and our guests happier. We've recommended GuestPoint to lots of other motel operators and will continue to do so.
Tim Canny, Owner
Sovereign Park Motor Inn
Colleen Tito
Thanks Guestpoint for making our lives easier with Outstanding Service and Support! We have been incredibly impressed with the service from the GuestPoint team ,Such an easy booking system with a new updated booking engine which is helping us with more direct bookings. The team is always quick to respond, professional, and genuinely helpful. HIGHLY RECOMMEND!
Colleen Tito, Owner
Kandos Fairways Motel
Sue Baradel
GuestPoint Pay has significantly improved how we manage payments, particularly by allowing us to take pre-authorisations without disrupting our trust accounting processes. This seamless integration has made handling transactions smoother and more efficient, giving us greater control and confidence in our payment systems. It's been a game-changer for both our team and our guests.
Sue Baradel
Crystal Beachfront Apartments
Ryan Phillips
The team at GuestPoint go above and beyond with their customer support, making all of our booking needs seamlessly effortless. And the new eway system is priceless. I cannot thank them enough for all of the support given. Cheers!!!
Ryan Phillips
Jacaranda Country Motel, St George
Jody & Jeff Hansford
Well done to the Team at Guest Point and Ash Cook especially looking after us so well, keeping track and following up, which was great as we are new to the system. As complete newbies we felt in good hands and were guided and navigated through the steps. Thanks Guys. Would highly recommend to anyone.
Jody & Jeff Hansford
Bushchooks
Colleen Tito
We LOVE Guestpoint, it has totally turned both our Motel businesses around, They are always working to improve our guests experience via booking with us directly and especially the new booking engine (thanks Sam for the help - Your AWESOME!) Love the updates to make our property management even smarter, smoother, and more efficient. The team is always quick to help with any support issues that we need , which to be honest isnt very often as the system is so easy to use. HIGHLY RECOMMEND!
Colleen Tito
Boggabri Motel
Hilde Mint
Certainly I could not manage the motel without Guestpoint support and I am grateful for the professional service provided and their extended patience.
Hilde Mint
Kalua Motel
Darren Roots
Oh MY GOD!!! Thank you Sam for your tireless effort care and expertise you have put in to our business Emerald motel Apartments! I was lost in the mind field and you have been so incredibly helpful and professional! I cant express how grateful I am as your efforts will 10x our returns!! Highly recommended no hesitation at all
Darren Roots
Emerald Motel Apartments
Maddie
I have been using guest point for 2 years now. Its the best booking system i have used! User friendly! Ash is the man if you need technical support!
Maddie
Motel Nomad
Kerry Morelli
Outstanding Service and Support! I’ve been incredibly impressed with the service from GuestPoint. The team is always quick to respond, professional, and genuinely helpful. A special shoutout to Ash Cook, who went above and beyond to assist us—his dedication and proactive support made a real difference in managing the day-to-day challenges that arise. It’s rare to find such responsive and caring customer service these days, and GuestPoint truly stands out. Highly recommended!
Kerry Morelli
Motel Bombala
Caroline Clark
Guestpoint has been our Property management system since November and the service is absolutely outstanding. Sam, Debbie and the team have been truly amazing, answering all our questions so quickly and accurately, even the complicated ones. The support is second-to-none and the whole team has been going above and beyond to help us navigate the software. Thank you team Guestpoint for an amazing service.
Caroline Clark
Magnums Accommodation Airlie Beach
Rasha Siddik
We couldn’t be happier with GuestPoint! As a busy motel, having a reliable, user-friendly booking system is essential and GuestPoint delivers on every level. The platform is intuitive, efficient, and has made managing bookings, guest details, and payments incredibly smooth. But what truly sets them apart is their exceptional support team. Every time we’ve reached out with a question or needed assistance, the response has been prompt, friendly, and genuinely helpful.
Rasha Siddik
Mollymook Motel
Tara
After much hesitation we made the decision to change to GuestPoint, glad we did the platform is easy to use and EOM is a breeze even to the stage I questioned as just seemed to easy thought missing something!!!! The support staff are amazing with either a quick email or phone call to your enquiry and nothing is ever an issue. Thanks David for all your help and quick replies to my numerous emails to you even over the weekends when you supposed to be having the time off! You and your team are awesome keep up the fantastic work. Tara
Tara
Oceanside Village Shark Bay WA
Hilde Mint
Certainly I could not manage the motel without Guestpoint support and I am grateful for the professional service provided and their extended patience.
Hilde Mint
Kalua Motel
Darren Roots
Oh MY GOD!!! Thank you Sam for your tireless effort care and expertise you have put in to our business Emerald motel Apartments! I was lost in the mind field and you have been so incredibly helpful and professional! I cant express how grateful I am as your efforts will 10x our returns!! Highly recommended no hesitation at all
Darren Roots
Emerald Motel Apartments
Maddie
I have been using guest point for 2 years now. Its the best booking system i have used! User friendly! Ash is the man if you need technical support!
Maddie
Motel Nomad
Kerry Morelli
Outstanding Service and Support! I’ve been incredibly impressed with the service from GuestPoint. The team is always quick to respond, professional, and genuinely helpful. A special shoutout to Ash Cook, who went above and beyond to assist us—his dedication and proactive support made a real difference in managing the day-to-day challenges that arise. It’s rare to find such responsive and caring customer service these days, and GuestPoint truly stands out. Highly recommended!
Kerry Morelli
Motel Bombala
Caroline Clark
Guestpoint has been our Property management system since November and the service is absolutely outstanding. Sam, Debbie and the team have been truly amazing, answering all our questions so quickly and accurately, even the complicated ones. The support is second-to-none and the whole team has been going above and beyond to help us navigate the software. Thank you team Guestpoint for an amazing service.
Caroline Clark
Magnums Accommodation Airlie Beach
Rasha Siddik
We couldn’t be happier with GuestPoint! As a busy motel, having a reliable, user-friendly booking system is essential and GuestPoint delivers on every level. The platform is intuitive, efficient, and has made managing bookings, guest details, and payments incredibly smooth. But what truly sets them apart is their exceptional support team. Every time we’ve reached out with a question or needed assistance, the response has been prompt, friendly, and genuinely helpful.
Rasha Siddik
Mollymook Motel
Tara
After much hesitation we made the decision to change to GuestPoint, glad we did the platform is easy to use and EOM is a breeze even to the stage I questioned as just seemed to easy thought missing something!!!! The support staff are amazing with either a quick email or phone call to your enquiry and nothing is ever an issue. Thanks David for all your help and quick replies to my numerous emails to you even over the weekends when you supposed to be having the time off! You and your team are awesome keep up the fantastic work. Tara
Tara
Oceanside Village Shark Bay WA

Simplify your operations, manage your revenue, and create great experiences with GuestPoint.

Property Management System - GuestPoint