Your PMS is the backbone of your business. With over 30 years of experience supporting accommodation providers, GuestPoint delivers a fully cloud-based system that streamlines operations, improves efficiency, and empowers property managers to succeed.
With over 30 years of hands-on experience developing and implementing software across diverse industries, the team at GuestPoint understands the need for real-world solutions that streamline complex tasks.
Our experienced team has over 100 years of collective experience designing, developing, and supporting software for the accommodation, hospitality, meetings, and events industry. GuestPoint is unique in that we have owned and operated a 4-star 24 room property, so we understand what it takes.
To be the most trusted partner in property management technology. Helping accommodation providers streamline operations, elevate guest experiences, and achieve lasting success; with collaboration, innovation, and efficiency at the heart of everything we do.
We empower property managers with simple, powerful, and integrated technology; backed by expert support to optimise workflows, improve guest satisfaction, and unlock long-term growth. Your property, our expertise. Let’s grow together.
We believe in partnership, expertise, and growth. Working alongside property managers to streamline operations, enhance guest experiences, and drive business success.
When running a busy property, you want the peace of mind that you can access readily available technical support if anything goes wrong. Our 24/7 global help desk understands the importance of keeping you up and running. All clients are supported by dedicated, knowledgeable support teams and an online job ticketing system to make it easy for you to track your requests.
GuestPoint has won multiple best in category awards, including; the iAward for technology innovation in the Tourism & Hospitality category, Silver in the International Business Awards – Best New Software Category, a Consensus Software Award, a Global Business Excellence Award, and the Australian Business Award for Best Software Product.
We’re constantly growing and improving.
We strive to seek new ways to improve and evolve everything we do.
We have a passion for creativity and out-of-the-box thinking and the courage to change course when needed.
We focus on the needs of our customers.
We understand and respect the needs of our customers and alliance partners.
We value their business and look for the best ways to support and help them grow their business.
We work as a team by respecting and supporting each other through all interactions.
We are accountable for our actions and inactions.
We don’t take shortcuts.
We act with the utmost integrity and professionalism in everything we do.
We do our best to create the best possible solution or product; we never settle for the easy way out or path of least resistance.
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Access a diverse collection of articles and help sheets in GuestPoint Help Centre. Uncover valuable tips and insights for effectively managing your Property Management System.
