Cloud PMS Hotel Software

The Next Generation of Property Management

Welcome to GuestPoint Cloud, the smarter, simpler way to run your property management system.

If you’re still using the older server-based version of GuestPoint, now is the perfect time to move to the cloud, enjoy true remote access, and give your team the flexibility to work smarter and faster.

Ready to Jump in?

Why Move to GuestPoint Cloud?

GuestPoint Channel Manager Integration

Access Anywhere, On Any Device

With GuestPoint Cloud, you can log in from anywhere in the world using a laptop, tablet, or mobile device. No VPNs. No remote desktop. Just open your browser and get straight to work.

Automatic Updates, Always Stay Current

Never worry about upgrades again. GuestPoint Cloud ensures you’re always on the latest version, with new features and improvements delivered automatically - no downtime, no manual installs.

Stronger Security & Reliable Backups

Your data is securely encrypted and backed up in the cloud, giving you strong protection and confidence that your business information stays safe, reliable, and easy to access whenever you need it.

What's New?

Stay up to date with the latest enhancements by visiting the What’s New section within the GuestPoint Cloud PMS. You’ll find release updates, new features, and helpful info packs designed to support your business growth.

Switching Is Simple

Moving to GuestPoint Cloud doesn’t require a complicated transition. The platform operates seamlessly alongside your existing setup – no onboarding delays, no major changes, just a modern way to run your business.

It’s GuestPoint,  just smarter, faster, and built for the future.

Login to GuestPoint Cloud Today!

Online All The Time

GuestPoint’s cloud-based software is built to bring ease and time efficiency to running and managing daily operations. At GuestPoint, we ensure our clients operate in a secure environment and have a number of technical services in place to ensure your property management remains uninterrupted no matter the scenario:

GuestPoint Channel Manager Integration

Secure Online Backup

GuestPoint continuously synchronizes your data up to the GuestPoint Cloud Server, where it is regularly backed up and encrypted.

Work Offline or Online

GuestPoint uses a unique hybrid data engine that gives you the best of both worlds. Your data is stored at your property and online. You can keep working even when the internet is down.

Web Mode

You can access your data on the Cloud Server from anywhere in the world. Just load GuestPoint on your laptop and log in using Web Mode.

Frequently Asked Questions

A cloud-based PMS system stores data on secure servers accessed through the internet, while a locally hosted system stores data on your property’s physical servers or computers. Cloud systems offer real-time updates, remote access, and automated backups, making them ideal for modern property management. In contrast, local systems are installed directly on your devices, requiring manual updates, syncs and local storage, and can only be accessed on-site.

A cloud-based PMS provides flexibility, scalability, and convenience that a locally hosted system cannot match. With cloud access, you can manage your property from anywhere, anytime, on any device with internet access. Cloud systems offer automatic updates, real-time syncing, enhanced security, and backups without needing any manual intervention. Additionally, cloud systems eliminate the need for on-site IT infrastructure, saving costs and reducing technical issues.

Yes, GuestPoint offers both cloud-based and locally hosted PMS options, catering to properties with different needs. If your property is located in an area with limited or unreliable internet access, a locally hosted system might be more practical. However, we strongly recommend a cloud-based solution for most properties due to its convenience, security, and remote access benefits.

With a cloud-based PMS, your property management tasks are streamlined through real-time access to bookings, guest information, and reports from anywhere. Team members can work from different locations without being tied to a single computer. The system also automatically handles software updates and backups, ensuring your data is always current and secure. This improves operational efficiency, as there’s no need to manage local servers or worry about data loss.

Cloud-based systems typically offer higher security standards than local systems. Data is encrypted during transmission and stored on highly secure servers with regular backups. Cloud providers invest in advanced security features such as multi-factor authentication, automatic software patching, and disaster recovery, ensuring that your property’s sensitive data is well protected from cyber threats. In contrast, local systems may require more hands-on management and regular updates to stay secure.

Yes, a cloud-based PMS allows you to manage your property from anywhere with an internet connection. Whether you’re checking reservations on the go, managing rooms from a remote location, or overseeing multiple properties from a central dashboard, the cloud offers seamless access. In comparison, locally hosted systems require you to be on-site to access your data, limiting flexibility.

Even if your internet connection goes down temporarily, your data remains safe and secure in the cloud.

One of the major advantages of a cloud-based system is that software updates are automatic and handled by the provider. This ensures you always have access to the latest features, bug fixes, and security patches without needing to manually install updates or pay extra fees. Local systems require you to manage updates yourself, which can lead to downtime or compatibility issues if not done regularly.

A cloud-based PMS can significantly reduce costs associated with IT infrastructure, hardware maintenance, and manual updates. You don’t need to invest in or maintain servers or hire IT staff to manage your system. Additionally, the GuestPoint cloud-based system is free in your current subscription-based pricing model, spreading out the cost over time rather than requiring a large upfront investment. Local systems may have higher long-term costs due to maintenance and the need for upgrades.

Absolutely! GuestPoint allows for seamless integration between locally hosted systems and our cloud-based PMS. There’s no need for migration; they work together effortlessly, enabling a smooth transition between cloud access and your server-based installation. This setup unlocks all the advantages of modern technology at your fingertips. You can access your cloud-based PMS anytime by logging in at pms.guestpoint.com.

Yes, GuestPoint offers both cloud and locally-hosted versions of its PMS. However, we encourage clients to use the cloud-based version due to its superior flexibility, security, and cost-effectiveness. Our locally hosted option is available for properties with specific needs, such as limited internet access, ensuring that all types of properties can still benefit from GuestPoint’s comprehensive management tools.

If your property has reliable internet access, we highly recommend choosing a cloud-based system for its ease of use, remote access, and scalability. Cloud PMS hotel software offers long-term benefits like automatic updates, enhanced security, and lower IT costs. However, if your property operates in a location with limited internet availability, a locally hosted system might be a better choice, providing stability in low-connectivity environments while offering core property management functionalities.

Testimonials

Kim Chapman
Very happy with the service from Guestpoint. We moved from another booking program that was ripping us blind and no service. Guestpoint crew got us up and running within a couple of days and continue to supply great service. VERY HAPPY and highly recommend.
Kim Chapman, Owner
Renmark Houseboats
Tim Canny
We've been using GuestPoint for years and we are always amazed at the constant innovation and product development. The software continues to make our lives easier and our guests happier. We've recommended GuestPoint to lots of other motel operators and will continue to do so.
Tim Canny, Owner
Sovereign Park Motor Inn
Colleen Tito
Thanks Guestpoint for making our lives easier with Outstanding Service and Support! We have been incredibly impressed with the service from the GuestPoint team ,Such an easy booking system with a new updated booking engine which is helping us with more direct bookings. The team is always quick to respond, professional, and genuinely helpful. HIGHLY RECOMMEND!
Colleen Tito, Owner
Kandos Fairways Motel
Sue Baradel
GuestPoint Pay has significantly improved how we manage payments, particularly by allowing us to take pre-authorisations without disrupting our trust accounting processes. This seamless integration has made handling transactions smoother and more efficient, giving us greater control and confidence in our payment systems. It's been a game-changer for both our team and our guests.
Sue Baradel
Crystal Beachfront Apartments
Ryan Phillips
The team at GuestPoint go above and beyond with their customer support, making all of our booking needs seamlessly effortless. And the new eway system is priceless. I cannot thank them enough for all of the support given. Cheers!!!
Ryan Phillips
Jacaranda Country Motel, St George
Jody & Jeff Hansford
Well done to the Team at Guest Point and Ash Cook especially looking after us so well, keeping track and following up, which was great as we are new to the system. As complete newbies we felt in good hands and were guided and navigated through the steps. Thanks Guys. Would highly recommend to anyone.
Jody & Jeff Hansford
Bushchooks
Colleen Tito
We LOVE Guestpoint, it has totally turned both our Motel businesses around, They are always working to improve our guests experience via booking with us directly and especially the new booking engine (thanks Sam for the help - Your AWESOME!) Love the updates to make our property management even smarter, smoother, and more efficient. The team is always quick to help with any support issues that we need , which to be honest isnt very often as the system is so easy to use. HIGHLY RECOMMEND!
Colleen Tito
Boggabri Motel
Kim Chapman
Very happy with the service from Guestpoint. We moved from another booking program that was ripping us blind and no service. Guestpoint crew got us up and running within a couple of days and continue to supply great service. VERY HAPPY and highly recommend.
Kim Chapman, Owner
Renmark Houseboats
Tim Canny
We've been using GuestPoint for years and we are always amazed at the constant innovation and product development. The software continues to make our lives easier and our guests happier. We've recommended GuestPoint to lots of other motel operators and will continue to do so.
Tim Canny, Owner
Sovereign Park Motor Inn
Colleen Tito
Thanks Guestpoint for making our lives easier with Outstanding Service and Support! We have been incredibly impressed with the service from the GuestPoint team ,Such an easy booking system with a new updated booking engine which is helping us with more direct bookings. The team is always quick to respond, professional, and genuinely helpful. HIGHLY RECOMMEND!
Colleen Tito, Owner
Kandos Fairways Motel
Sue Baradel
GuestPoint Pay has significantly improved how we manage payments, particularly by allowing us to take pre-authorisations without disrupting our trust accounting processes. This seamless integration has made handling transactions smoother and more efficient, giving us greater control and confidence in our payment systems. It's been a game-changer for both our team and our guests.
Sue Baradel
Crystal Beachfront Apartments
Ryan Phillips
The team at GuestPoint go above and beyond with their customer support, making all of our booking needs seamlessly effortless. And the new eway system is priceless. I cannot thank them enough for all of the support given. Cheers!!!
Ryan Phillips
Jacaranda Country Motel, St George
Jody & Jeff Hansford
Well done to the Team at Guest Point and Ash Cook especially looking after us so well, keeping track and following up, which was great as we are new to the system. As complete newbies we felt in good hands and were guided and navigated through the steps. Thanks Guys. Would highly recommend to anyone.
Jody & Jeff Hansford
Bushchooks
Colleen Tito
We LOVE Guestpoint, it has totally turned both our Motel businesses around, They are always working to improve our guests experience via booking with us directly and especially the new booking engine (thanks Sam for the help - Your AWESOME!) Love the updates to make our property management even smarter, smoother, and more efficient. The team is always quick to help with any support issues that we need , which to be honest isnt very often as the system is so easy to use. HIGHLY RECOMMEND!
Colleen Tito
Boggabri Motel
Hilde Mint
Certainly I could not manage the motel without Guestpoint support and I am grateful for the professional service provided and their extended patience.
Hilde Mint
Kalua Motel
Darren Roots
Oh MY GOD!!! Thank you Sam for your tireless effort care and expertise you have put in to our business Emerald motel Apartments! I was lost in the mind field and you have been so incredibly helpful and professional! I cant express how grateful I am as your efforts will 10x our returns!! Highly recommended no hesitation at all
Darren Roots
Emerald Motel Apartments
Maddie
I have been using guest point for 2 years now. Its the best booking system i have used! User friendly! Ash is the man if you need technical support!
Maddie
Motel Nomad
Kerry Morelli
Outstanding Service and Support! I’ve been incredibly impressed with the service from GuestPoint. The team is always quick to respond, professional, and genuinely helpful. A special shoutout to Ash Cook, who went above and beyond to assist us—his dedication and proactive support made a real difference in managing the day-to-day challenges that arise. It’s rare to find such responsive and caring customer service these days, and GuestPoint truly stands out. Highly recommended!
Kerry Morelli
Motel Bombala
Caroline Clark
Guestpoint has been our Property management system since November and the service is absolutely outstanding. Sam, Debbie and the team have been truly amazing, answering all our questions so quickly and accurately, even the complicated ones. The support is second-to-none and the whole team has been going above and beyond to help us navigate the software. Thank you team Guestpoint for an amazing service.
Caroline Clark
Magnums Accommodation Airlie Beach
Rasha Siddik
We couldn’t be happier with GuestPoint! As a busy motel, having a reliable, user-friendly booking system is essential and GuestPoint delivers on every level. The platform is intuitive, efficient, and has made managing bookings, guest details, and payments incredibly smooth. But what truly sets them apart is their exceptional support team. Every time we’ve reached out with a question or needed assistance, the response has been prompt, friendly, and genuinely helpful.
Rasha Siddik
Mollymook Motel
Tara
After much hesitation we made the decision to change to GuestPoint, glad we did the platform is easy to use and EOM is a breeze even to the stage I questioned as just seemed to easy thought missing something!!!! The support staff are amazing with either a quick email or phone call to your enquiry and nothing is ever an issue. Thanks David for all your help and quick replies to my numerous emails to you even over the weekends when you supposed to be having the time off! You and your team are awesome keep up the fantastic work. Tara
Tara
Oceanside Village Shark Bay WA
Hilde Mint
Certainly I could not manage the motel without Guestpoint support and I am grateful for the professional service provided and their extended patience.
Hilde Mint
Kalua Motel
Darren Roots
Oh MY GOD!!! Thank you Sam for your tireless effort care and expertise you have put in to our business Emerald motel Apartments! I was lost in the mind field and you have been so incredibly helpful and professional! I cant express how grateful I am as your efforts will 10x our returns!! Highly recommended no hesitation at all
Darren Roots
Emerald Motel Apartments
Maddie
I have been using guest point for 2 years now. Its the best booking system i have used! User friendly! Ash is the man if you need technical support!
Maddie
Motel Nomad
Kerry Morelli
Outstanding Service and Support! I’ve been incredibly impressed with the service from GuestPoint. The team is always quick to respond, professional, and genuinely helpful. A special shoutout to Ash Cook, who went above and beyond to assist us—his dedication and proactive support made a real difference in managing the day-to-day challenges that arise. It’s rare to find such responsive and caring customer service these days, and GuestPoint truly stands out. Highly recommended!
Kerry Morelli
Motel Bombala
Caroline Clark
Guestpoint has been our Property management system since November and the service is absolutely outstanding. Sam, Debbie and the team have been truly amazing, answering all our questions so quickly and accurately, even the complicated ones. The support is second-to-none and the whole team has been going above and beyond to help us navigate the software. Thank you team Guestpoint for an amazing service.
Caroline Clark
Magnums Accommodation Airlie Beach
Rasha Siddik
We couldn’t be happier with GuestPoint! As a busy motel, having a reliable, user-friendly booking system is essential and GuestPoint delivers on every level. The platform is intuitive, efficient, and has made managing bookings, guest details, and payments incredibly smooth. But what truly sets them apart is their exceptional support team. Every time we’ve reached out with a question or needed assistance, the response has been prompt, friendly, and genuinely helpful.
Rasha Siddik
Mollymook Motel
Tara
After much hesitation we made the decision to change to GuestPoint, glad we did the platform is easy to use and EOM is a breeze even to the stage I questioned as just seemed to easy thought missing something!!!! The support staff are amazing with either a quick email or phone call to your enquiry and nothing is ever an issue. Thanks David for all your help and quick replies to my numerous emails to you even over the weekends when you supposed to be having the time off! You and your team are awesome keep up the fantastic work. Tara
Tara
Oceanside Village Shark Bay WA

Simplify your operations, manage your revenue, and create great experiences with GuestPoint.

Property Management System - GuestPoint