How to Increase Direct Bookings

Discover effective strategies to increase direct bookings for your hotel. Say goodbye to OTA commissions and enhance your profits. Explore mobile-friendly booking engines, website enhancements, upselling opportunities, digital marketing insights, and the power of meta search. Elevate your hotel’s success with our guide on how to increase direct bookings.

desktop screen showing mock up of a hotel website that says 'welcome home' used in a blog on how to increase direct bookings for your hotel

Direct bookings play a crucial role in the success of motel/hotel businesses. By avoiding commissions paid to online travel agencies (OTAs), property owners and managers can maximise their profits. In addition to the financial benefits, direct bookings provide opportunities for upselling, resulting in increased revenue for hotels. So, how can hoteliers increase their direct bookings? Let’s explore some effective strategies.

1. Commission-Free Booking Engine

Look for a commission-free booking engine that is also mobile-friendly. With the increasing popularity of mobile devices for travel research and booking, having mobile-responsive online hotel booking software is essential. According to Euromonitor, it is estimated that one in four travel bookings will be made on mobile devices by 2024. By providing a seamless and convenient booking experience across devices, you can attract more direct bookings.

someone performing an online search for hotels used in a blog on how to increase direct bookings

2. Eye-catching Website

desktop screen showing Kimpton website that says Stay Awhile used in a blog on how to increase direct bookings

Your property’s website serves as the first impression for potential guests. Optimise it by incorporating eCommerce best practices to enhance the user experience and encourage travellers to book directly. Use high-quality images and videos to showcase your rooms and amenities, giving visitors a glimpse of what they can expect during their stay. A modern and visually appealing website will leave a lasting impression and entice guests to make direct bookings.

3. Upsells and Add-ons Incentivise Direct Booking

Personalisation is key in the hospitality industry. Offer guests the ability to customise their stay by providing add-ons, upsells, and packages during the booking process. Whether it’s parking, transportation, spa passes, or tours, giving travellers the freedom to tailor their experience will make them more likely to book directly. This not only increases direct bookings but also enhances overall guest

breakfast on a table in a penthouse with a view over a bay used in a blog on how to increase direct booking

4. Leverage Digital Marketing To Increase Booking Direct

mobile search for a hotel used in a blog on how to increase direct booking

Taking charge of your hotel’s marketing campaigns is essential for boosting direct sales. Analyse data from your property management system to identify guest segments that are most likely to book directly. Implement targeted marketing strategies through various channels such as email marketing, social media advertising, and search engine optimisation. By directly reaching out to potential guests, you can create awareness and incentivise them to book directly with your hotel.

5. Metasearch Engines

Utilise metasearch engines like Google Hotel Ads to increase direct bookings. These platforms present information from your hotel’s website directly in the customer’s search results, making direct bookings appear more trustworthy and reliable. Regularly manage and update your presence on metasearch sites to maintain visibility and optimise conversions.

Summary:

Direct bookings are highly advantageous for motels/hotels, both financially and in terms of generating additional revenue through upselling. By implementing strategies like using a commission-free booking engine, enhancing your website’s appeal, offering personalised add-ons, leveraging digital marketing, and utilising metasearch engines, property owners and managers can effectively increase their direct bookings. Embracing these techniques will help maximise profitability and establish a strong direct relationship with guests, leading to long-term success in the hospitality industry.

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